At KS Builds & Design Limited, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, request a quotation, purchase our products or services, or otherwise interact with us. We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable privacy laws.
By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
When you use our website or contact us, we may collect personal information that you voluntarily provide. This may include your full name, business name, email address, telephone number, billing address, delivery address, and any other information you include when submitting an enquiry or requesting a quotation.
We may also collect information relating to orders, payments, invoices, and customer support enquiries. In addition, certain technical information such as your IP address, browser type, operating system, pages visited, referring website, and device information may be collected automatically to help improve our website and services.
How We Use Your Information
The information we collect is used to provide and improve our services. This includes processing quotations and orders, arranging deliveries, responding to customer enquiries, managing customer accounts, providing after-sales support, and fulfilling our contractual obligations.
Your information may also be used to improve website performance, analyse visitor behaviour, prevent fraud, maintain security, comply with legal obligations, and communicate important updates regarding your orders or our services. Where you have given your consent, we may occasionally send promotional emails or marketing communications relating to our products and services. You may unsubscribe from these communications at any time.
Legal Basis for Processing
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include processing necessary for the performance of a contract, compliance with legal obligations, our legitimate business interests, or your consent where required by law.
Sharing Your Information
KS Builds & Design Limited does not sell or rent your personal information to third parties. However, we may share your information with carefully selected service providers where necessary to operate our business. This may include courier companies, payment service providers, IT support providers, website hosting companies, professional advisers, accountants, insurers, and government authorities where required by law.
All third parties receiving personal information are expected to process it securely and only for the purposes for which it was provided.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, misuse, or loss. While we strive to protect your data using industry-standard security practices, no method of electronic transmission or online storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting, taxation, and regulatory requirements. Once the information is no longer required, it will be securely deleted or anonymised in accordance with our data retention procedures.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and help us understand how visitors interact with our website.
Some cookies are essential for the operation of the website, while others help improve functionality and performance. You may control or disable cookies through your browser settings; however, doing so may affect certain features of the website.
Your Rights
Under the UK GDPR and applicable data protection laws, you have several rights regarding your personal information. These include the right to request access to your personal data, request correction of inaccurate information, request deletion of your data where appropriate, restrict or object to certain processing activities, request transfer of your information to another provider where applicable, and withdraw your consent where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the details provided below. We will respond within the timeframes required by applicable law.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website and services are intended for individuals aged 18 years or older and are not designed for children. We do not knowingly collect personal information from children. If we become aware that personal data relating to a child has been collected, we will take appropriate steps to remove that information promptly.
International Data Transfers
Where it is necessary to transfer personal information outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection legislation.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or improvements to our services. Any updates will be published on this page together with the revised effective date. We encourage users to review this page periodically to stay informed about how we protect their information.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we process your data, please contact us using the details below:
KS Builds & Design Limited
Registered Office:
4 Findhorn Avenue, Hayes, England, UB4 0DG
Email:
info@ksbuildsanddesign.co.uk
Company Registration Number:
16593572
If you believe your personal data has been processed unlawfully and we are unable to resolve your concerns, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
